Privacy Policy
Privacy Policy – ALH Crafts & Printing
Effective Date: 20 March 2026
At ALH Crafts & Printing, we are committed to protecting your privacy and handling your personal data with care and transparency.
1. Who We Are
ALH Crafts & Printing is a family-run business providing personalised gifts, custom apparel, and laser-engraved products.
2. Information We Collect
We may collect and process the following personal data:
- Name
- Contact details (email address, phone number)
- Delivery and billing address
- Order details and design preferences
- Payment information (processed securely via third-party providers)
- Messages or enquiries sent to us
3. How We Use Your Information
We use your information to:
- Process and fulfil orders
- Communicate with you about your order or enquiry
- Provide customer support
- Improve our products and services
- Send updates or promotional offers (only if you opt in)
4. Sharing Your Information
We do not sell or rent your personal data.
We may share your information with:
- Payment processors (e.g. PayPal, Stripe, Sumup)
- Delivery/courier services
- Service providers who help run our business
All third parties are required to respect your data and keep it secure.
5. Data Storage & Security
We take appropriate measures to protect your personal data from loss, misuse, or unauthorised access.
6. Your Rights
Under UK data protection laws, you have the right to:
- Access the personal data we hold about you
- Request corrections
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent for marketing at any time
To exercise these rights, please contact us using the details below.
7. Cookies
Our website may use cookies to improve your browsing experience. You can choose to disable cookies in your browser settings.
8. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
Email: info@alhcraftsandprinting.co.uk
Location: ALH Crafts & Printing, 7 York Street, Stourport-on-Severn, Worcestershire, DY13 9EQ, UK